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Take a screenshot of the Lyft or Uber app that has you on route. Be sure to capture exactly where you are on your route at the time of the crash.
After this be sure to document the crash site with photo and video evidence. Take photographs of all damage to involved vehicles, injuries, deployed airbags, and the scene of the crash before a clean up crew arrives to clear it.
Obtain the names, addresses, and phone numbers of all involved parties, including the driver. Be sure to take their personal insurance company’s information, as well.
Finally, seek medical help from your personal physician, at an urgent care clinic, or an emergency room within 24 hours of the crash. This will serve to document your injuries and provide evidence of the effects of the crash.
Commercial insurance policies are typically considerably bigger. This can be a bit of a double-edged sword for injured riders. On one hand, they have quite a bit more money to compensate you for your injuries, but they also have more financial power to fight your claim.
To protect a million-dollar policy, they may spend $100,000 on attorney fees. On bigger policies, they’re often willing to spend 40 or 50 thousand dollars to avoid paying you $20,000. This sounds extraordinary, but my law firm has seen this many times.
This is why hiring an attorney familiar with rideshare companies and their policies is wise; without sound legal help, your claim is likely to be fought beyond your ability to counter.
This process is done through the rideshare app. Use the “help” button to report the incident; your report is then assigned to a “first notice of loss” team. This team will confirm with you if the crash happened while you were a passenger during a ride. Next, the claim is created with their insurance company, and they will give you this claim information.
You’ll then convey the insurance company name and commercial policy number to your attorney.
A commercial insurance company will try to put partial liability on you. This is especially true if you were involved in a crash as a rideshare driver. They may argue you were 20 or 30 percent at fault for failing to be on the lookout for traffic or driving too fast for conditions.
The percent they argue you to be liable is the percent of your case’s value they’ll seek to deny you. For example, if you, as a driver, have a $100,000 case and are argued to be 20% at fault, the insurance companies will offer you only $80,000.
In other cases, a commercial insurance company may downplay your injuries and seek to deny a portion of your medical bills. They may argue that there’s no way for an injury to have occurred, given the circumstances of the crash.
Finally, a commercial insurance company may seek to bring up prior claims and argue that your current injuries are due to an older incident, not your recent rideshare crash. This is another reason why seeking immediate medical help after a crash is so important; it helps prove that your injuries are not pre-existing and that your case for significant damages is valid.
If you are filing a claim as a fault-free passenger, you and your attorney can fight the denial through a lawsuit. If you’re contesting a denial as a rideshare driver, this process will have to be settled through arbitration, out of court.
A personal injury lawyer can be of immense help in either case, helping you to preserve evidence and fight deftly for the awards that you deserve.
For more information on Insurance Claims After A Lyft Or Uber Crash, an initial consultation is your next best step. Get the information and legal answers you are seeking by calling (818) 699-0492 today.